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Made Uniquely Yours

Made Uniquely Yours

The Rentals FAQ

ANSWERING COMMON QUESTIONS

We prefer that you submit your items (including quantities needed) through the Wishlist. That’s the easiest way for us to check availability. All you have to do is find the items you want from our inventory, add them to Wishlist, and submit.

You will receive a proposal from us within a couple of days, which will be valid for 7 days. Once you put a 50% deposit down and sign the rental agreement, your items are reserved!

Final payment is due 30 days prior to your event date, with exact quantities.
You may also set up a complimentary consultation at The Signature Suite, with a team member, to help you choose items and create a Wishlist.

We recommend booking items as soon as possible. We start taking reservations for items 12 months out.
We work on a first come first serve basis. Once we send you the proposal from your Wishlist, our system will hold it for seven days. After that it is fair game to other customers.

The rental period for each item is 72 hours (on applicable items). However, if your return deadline is on a Sunday, when we are closed, then your return will be on Monday by 4pm. If you need more time, we can work with you to make it more affordable or additional charges will apply. Under no circumstances can returned inventory be left outside our building.

Yes. The rental minimum for will call (customer pick up) orders is $25. The minimum for delivery orders, within a 30 mile radius, is $250. Delivery orders outside of 30 miles have a $300 minimum. There is no minimum for rentals used at The Signature Suite venue.

Yes, you can pick up and return your own rentals Monday-Friday 8:30AM-4:30PM and Saturday 9:00AM-12:00PM. You will need to schedule an appointment for your pickup and return. When you arrive, your rentals will be packed and ready to load. Items need to be wrapped and packaged properly in their containers when returned.
When picking up large furniture, we do require you to have an ENCLOSED trailer, cargo van or large SUV. Damages during transportation can happen, so to avoid any additional fees, please make sure to have clean blankets, tarps and straps to ensure safe transportation. Also, make sure you will have enough room to pack what you rented as The Signature Suite is not responsible for determining how much will fit into your vehicle/transport.
We are always happy to assist with loading and unloading of rentals, but keep in mind, we have some heavy items, so you may want to bring some extra help.
*We do require a $25 minimum order on pick ups.

Yes, based on the availability of items requested. We allow swaps for items of equal or greater value or rental additions. An additional deposit amount may apply.

You can cancel your order at any time, but our 50% deposit is non-refundable. Once you pay your remaining balance, 30 days prior to your event, no refund will be paid.

We are frequently adding to our inventory, so we may not have items pictured on our website yet. Please ask, if you are looking for something specific. We are happy to search for it or offer other alternatives.

We would love to help you! Although some people know exactly what they are looking for, others may need a little more inspiration or a couple of suggestions. We are happy to help you with any questions you have or help you formulate ideas. If you need more personalized assistance, we can help you for a nominal fee. We love to help as we have a passion for design and decorating!

Delivery items are subject to a delivery fee, which is strategically calculated based on travel distance and the size of the load. Inquire with your Wishlist! All large furniture pieces include set up/placement with delivery. For set up services of small wares, please inquire.

Prices on the website are listed per rental item unless otherwise specified. The quantity of items is listed as a reference, to make sure that we have the number you want in inventory.

Absolutely! We love visitors! You may want to make an appointment, so we can ensure that the pieces you are interested in viewing are not out on orders. Our showroom is open Tuesday-Friday 10:30AM - 5:00PM and Saturday 9:30AM-12:30PM. We can also schedule an appointment outside of these hours.

We love decorating! If our services aren’t booked at our own venue or another event, then we are at your service! Our decorating/set up time will be an additional charge on rental orders. Our decorating service ensures that each item is placed in the correct location while being styled in a professional manner. This helps our clients have peace of mind that their event will be decorated beautifully so that they can focus on their special event!

Yes. If you have questions about layout ideas and need our input, we are happy to help! We charge a $50 venue visit fee for local venues within 25 miles. Venues outside of 25 miles will require an additional charge.

We only ask that you rinse them and that dishes are free of all food (scraped). If dishes are not free of food, an additional charge of 25% of the rental item will apply.

Yes! We love collaborating with local talents. Contact us at info@signaturesuitemn.com for staff and item availability.

Accidents happen. If it is an easy/inexpensive fix, then no big deal or cost to you. If we need more assistance with a service and/or materials, the client will be liable for those costs. If the rental item is beyond repair or is missing, then there will be a replacement charge of 3-4 times the rental rate. We will inform you first before charging your credit card on file.

Yes! We take great pride in our one-of-a-kind items! We do like them in very good condition. So, no holes, noticeable stains, or smoke damage. Sometimes we have purchased items with “good bones” in order to save and refurbish them. Send us an email with a photo and price of the item to info@signaturesuitemn.com and we will let you know if it meets our rental needs.